Serving over 50% of the insured in New Jersey, Horizon Blue Cross Blue Shield of New Jersey (Horizon BCBSNJ) provides health benefits across all markets: commercial, public sector, unions, Medicare, Medicaid, and individual-mandated health insurance for individuals. With approximately 3.8 million members, 5,500 employees, and 2,000 end IT users, cloud adoption at Horizon BCBSNJ has drastically accelerated over the past few years. Due to strict compliance regulations and stringent internal data security standards, Horizon BCBSNJ has historically been reluctant to move their data off-premises; but in the past two years, that has changed.
“There are many of SaaS solutions out there that solve a business need, however they are missing the advanced security controls that protect customer data. For us to be able to partner with McAfee and customize the security enhancement we need for any product out there helps us expedite cloud adoption and become one of the leaders in the market for health services,” says Alan Leung, Director of Enterprise Security Architecture at Horizon BCBSNJ. The Horizon BCBSNJ cyber security team is one of the few organizations where they see themselves as a business enabler, and as an organization, they’ve embraced the fact that security for them is a competitive advantage.
The ability to secure their data in the cloud and across all services and platforms, has allowed Horizon BCBSNJ to securely accelerate their business and provide innovative services to their customers, including online, web-based services and a secure online chat. “Horizon is committed to being a market leader both in protecting our members’ privacy and data as well as meeting their desire to have 24/7 access to their benefits and health information from any device. While these demands have created new data security challenges, McAfee’s solutions are helping us ensure our data is secure as we roll out online members services, including online chat for members. We can only offer these services because we know our data is secure,” says Leung.
Implementing McAfee Skyhigh Security Cloud for Horizon BCBSNJ’s cloud ecosystem has led to nothing but positive outcomes for the organization. “The security conversations have evolved,” says Leung. “We now have a template that the business can use to move in a direction that meets our best-in-class security requirements.” Along with increased employee productivity and enhanced product offerings for their customers, Horizon BCBSNJ is also spending less time worrying about patches and infrastructure management and rerouting those resources towards business-critical functions like analytics, audit development, and value-based healthcare.
Horizon Blue Cross Blue Shield of New Jersey is an independent licensee of the Blue Cross and Blue Shield Association. Horizon Blue Cross Blue Shield of New Jersey is independent from and not affiliated with McAfee.